State Farm® Insurance Agent Jeff Felix
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
T Walters
March 5, 2026
5
out of
5
rating by T Walters
"Jeff Felix was very helpful and with all our needs."
Susan Grech
March 2, 2026
5
out of
5
rating by Susan Grech
"Our Family Loves STATE FARM INSURANCE! We’ve been with them for Decades! They even rebuilt our home( better than before) when two pine trees smashed it- Like a house of Cards! We’re so Thankful for State Farm! They also have the Lowest premiums around. 👍🏼❤️"
We responded:
"Susan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Felix’s Team—we are always here to help!"
Kelli Monroe
February 27, 2026
5
out of
5
rating by Kelli Monroe
"I’m likely their worst client, forever late on payment and always have a new question and every time they call me to collect they are helpful and kind. Great rates and customer service service- specifically Robin, however they have all been great to work with!"
We responded:
"Thank you for the wonderful review! We believe there’s no such thing as a 'worst client'—we’re just happy to be your insurance partner. We’re glad that Robin has been able to provide excellent service and that you’ve found our team helpful. We appreciate your trust in us!"
Nathan Neiman
February 27, 2026
5
out of
5
rating by Nathan Neiman
"Jeff has formed one heck of a team. The care we receive from everyone in the office is top notch. Moving my insurance to Jeff and his team has been great."
We responded:
" We sincerely appreciate your feedback. Moving your family’s coverage is a significant responsibility, especially with eight children to consider, and we are grateful for the trust you’ve placed in our Team. We are committed to maintaining that high standard of service for your entire family. Thank you for being a valued part of our agency!"
leviralph1
February 12, 2026
5
out of
5
rating by leviralph1
"Sam was phenomenal 10 out of 10 recommend!!! Best customer experience"
We responded:
"We are grateful for your 5-star review, leviralph1! Thanks for taking a moment to share your positive rating of State Farm Agent Jeff Felix’s Team here in Ortonville . "
J W
February 6, 2026
5
out of
5
rating by J W
"Sam was absolutely wonderful to work with. He took the time to explain everything clearly, answered all my questions, and helped me secure a great rate on my car insurance. He’s extremely knowledgeable, friendly, and genuinely cares about finding the best option for his clients. The whole process was smooth and stress free thanks to him. Highly recommend!"
We responded:
"Thank you so much for the wonderful review! We are thrilled to hear that Sam made your experience smooth and stress-free. He takes great pride in being thorough and ensuring our clients feel confident in their coverage. I will be sure to share your kind words with him and the rest of the team. We appreciate your recommendation and look forward to serving you!"
Richard Kalkman
January 13, 2026
5
out of
5
rating by Richard Kalkman
"Sam was very helpful in working with me on getting insurance coverage for my family. He was very prompt and professional in communicating with me on our needs. Thanks Sam!"
We responded:
"hank you for the wonderful feedback! Sam truly enjoys helping families find the right coverage, and we’re so glad he could be of service. We appreciate your business and are always here whenever your family needs a quick update or has a new question. Welcome to the agency!"
JFB Wolfe
December 29, 2025
5
out of
5
rating by JFB Wolfe
"Fantastic experience with Sam! Good agent, knows his stuff. Friendly, personal and willing to have conversation. Rates are solid and cheaper than Pioneer. Good place to go if you need to check out insurance plans!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jagdeesh Bandekar
November 11, 2025
5
out of
5
rating by Jagdeesh Bandekar
"Right from the moment I contacted Sam for insurance - both home and auto - he was very, very helpful. I found him thorough in his dealings. Very easy and pleasant to deal with, I enjoyed working with him. Wish Sam and his company all the best. Jagdeesh"
We responded:
"We’re thankful for your feedback Jagdeesh! Sam shared with us how it was such a pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Gary Lawson
November 6, 2025
5
out of
5
rating by Gary Lawson
"Sam was really great to work with. He was able to walk me through the entire process, helping me lower my rental home insurance while staying fully protected. He also made the switch to State Farm a breeze."
We responded:
"Gary, we’re honored by your positive feedback! Thank you for the kind words. We look forward to continuing to provide you with great service! "
Al Wollard
September 24, 2025
5
out of
5
rating by Al Wollard
"Sam was great. Easy to talk to, and answered all of my questions Knowledgeabley. 5 stars."
We responded:
"Hi Al! We appreciate your review!🥳 We are delighted to know you had a great experience with our State Farm office here in Ortonville. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Sincerely, Jeff Felix "
Kyle Gianotti
September 16, 2025
5
out of
5
rating by Kyle Gianotti
"Very easy to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Alissa Robinson
September 3, 2025
5
out of
5
rating by Alissa Robinson
"We have been with state farm for over 25 years. When Jeff took over this location, he introduced himself to us and was very personable. It is always a pleasure talking with Toni and Robin when I call with questions or updates to our policies, even being excited for me when I purchased my Jeep. We had a sitaution recently with one of our policies and they went above and beyond to help us take care of it. I appreciate their communication and hold them in high regards. Thank you all for being the best."
We responded:
"Thank you for taking the time to share your thoughts! Such a loyal customer and we’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Angela Rocha
August 15, 2025
5
out of
5
rating by Angela Rocha
"I’ve been with the same insurance agency since 1990! Toni Beck and Sam Barrett did an excellent job navigating my new policies. Sam worked around my work schedule and did an excellent job explaining what I needed to know for both my Home and auto."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
jon quirk
July 24, 2025
5
out of
5
rating by jon quirk
"Sam Barrott was a pleasure to work with. He answered all my questions, and made sure we insured my E-bike correctly. I appreciated him being flexible for setting up phone calls during my lunch break to get things done. He is very easy to talk to and not pushy which is great!"
We responded:
"Jon we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Don Stanford
July 23, 2025
5
out of
5
rating by Don Stanford
"Jeff did a great job handling my claim. He was very professional and handled my issue promptly."
We responded:
"Hi Don! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Beth DeRosa
July 17, 2025
5
out of
5
rating by Beth DeRosa
"We have been clients of Jeff Felix's agency for many years. Jeff and his staff are always helpful and patient with our needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sarah Lieberman
June 13, 2025
5
out of
5
rating by Sarah Lieberman
"Everyone I spoke with is really nice, professional and quick to help! Thank you."
We responded:
"Hi Sarah! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
weezerkirby
May 9, 2025
5
out of
5
rating by weezerkirby
"Always seamless insurance changes."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Scott Goers
April 11, 2025
5
out of
5
rating by Scott Goers
"I just saved over 55% on home and auto by working with Sam to switch to State Farm! I couldn’t be happier."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Amy Degnan
March 28, 2025
5
out of
5
rating by Amy Degnan
"Sam is a wonderful human! He is patient and answers all questions politely!"
We responded:
"Thank you for your 5-star review! My State Farm Team and I are happy to be your Good Neighbor!"
DOMINIQUE BURLISON
March 19, 2025
5
out of
5
rating by DOMINIQUE BURLISON
"Worked with Sam, he was great!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jeff Joseph
January 14, 2025
5
out of
5
rating by Jeff Joseph
"Friendly effective agency. Account rep Sam is very knowledgeable. He knows the Michigan car insurance hoops completely, something that my previous agency didn't handle well at all."
We responded:
"We appreciate your review, Jeff! We are delighted to know you had a great experience with our State Farm office. We agree that Sam is wonderful to work with. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Torie Evans
December 18, 2024
5
out of
5
rating by Torie Evans
"Robin is amazing and very helpful! She made the process so much easier for me. I definitely recommend switching to State Farm!"
We responded:
"We appreciate the 5 Star Review and look forward to taking care of your Insurance and Financial Service needs. Toni, Roxanne, Robin and I want you to know that we'll be here if you need us. Feel free to call, text or email us anytime."
Brandon “hotrodman21” Devroy
November 19, 2024
5
out of
5
rating by Brandon “hotrodman21” Devroy
"Jeff was absolutely invaluable to our search for the best rates and policy. It was very nice to have someone that cared about the outcome and not just another text box on a screen. He was very attentive and active when working with us to ensure things were done in a timely fashion and as efficiently as possible. I could not recommend their team more."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"