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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Andersen

November 12, 2024

5  out of  5
rating by Ryan Andersen
"Sam helped me understand my current policies, went through each different option I had or could fit mine and my families needs and was able to save me thousands of dollars per year between several different policies. Would highly recommend giving him and his agency a call to check out your options."
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Mike Dell

October 30, 2024

5  out of  5
rating by Mike Dell
"Jeff Felix is awesome! We had complicated insurance needs and he helped us when nobody else could."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jacqueline Cameron

October 18, 2024

5  out of  5
rating by Jacqueline Cameron
"I’ve been with State Farm for years. I just added another policy for condo insurance and Sam was awesome to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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rachel foltz

October 4, 2024

5  out of  5
rating by rachel foltz
"Sam was such a breath of fresh air going into this for me and my boyfriend’s first time! He took his time explaining every detail and making sure we understand all the ins and outs! Would highly recommend Sam!"
We responded:
"Thank you for the fantastic review, Rachel! Our office takes pride in dedicating time to explain things and assist our customers. We share your sentiment about Sam's exceptional skills, and we’re thrilled to have him as part of our team!"
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Trent Myre

September 6, 2024

5  out of  5
rating by Trent Myre
"I have gotten multiple policies from Sam Barrott, and he has been super easy to work with. He is thorough, honest, and has always had my best interest as his number one priority."
We responded:
"Hi Trent, good to hear from you! We are happy to have Sam on our Team. Thank you for taking the time to give our Office a review!"
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Megan Vernier

September 5, 2024

5  out of  5
rating by Megan Vernier
"I highly recommend visiting them for all of your insurance needs! Every person in the office is incredibly friendly, knowledgeable, and helpful. I have had nothing but wonderful interactions with all of them. This team makes insurance much easier to understand and a lot more fun. Thank you!!!"
We responded:
"Megan, thank you for such a kind review! Who would have thought that Insurance could be fun! :) We really appreciate you taking the time to give us such nice feedback. "
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Michael harmon

August 28, 2024

5  out of  5
rating by Michael harmon
"Robin is Amazing. We have had great experiences with insurance needs through this State Farm. Thank you for all your help. Suzanne Harmon"
We responded:
"Suzanne, thank you for taking the time to give our Office a review. We really appreciate your business and want to thank you for your feedback. Robin, Toni, Sam and I enjoy working together and love getting 5-Star Reviews. "
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George Paulson

August 27, 2024

5  out of  5
rating by George Paulson
"Finally a good experience at an insurance office!! I was with progressive for years when i decided to make the switch over to state farm and i wish id done it years ago! Everyone was so helpful and kind with me and helped me understand every decision i made. Will definitely be with them for many years to come!"
We responded:
"Hi George! We really appreciate your business. Our Team understands that most people don't want to have to deal with all the ins and outs of their insurance policies. It's our goal to make things as easy as possible for our clients. Thank you for being with our Office!"
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Maria

August 27, 2024

5  out of  5
rating by Maria
"Jeff and his team are great. Quick to respond to questions or needs!"
We responded:
"Hi Maria! In such a competitive industry we strive to set ourselves apart by giving fast and friendly service. With over 60 years of combined experience in insurance, there is little we can't handle. Thank you for the 5-Star review!"
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lord Gond

August 27, 2024

5  out of  5
rating by lord Gond
"The Jeff Felix State farm branch has been very helpful when it comes to any questions that I've had regarding my insurance needs. They have always been fast and informative."
We responded:
"Another 5-Star Review! We are happy to hear such great feedback and want you to know that we will continue to help in any way we can. We appreciate your business and thank you for supporting our small business. "
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Hestia D'Angelo

August 27, 2024

5  out of  5
rating by Hestia D'Angelo
"Best experience I've had with any insurance agency over the course of my life. Jeff and his excellent team have consistently offered freindly, efficient, cost-effective service. I recommend them to anyone looking for the best value insurance in my area"
We responded:
"Hestia D'Angelo thank you for the 5-star review!! We strive to provide the best service possible to our customers. Our Team has over 60 years of combined experience in the industry, and we love what we do. It is always nice to hear such great feedback. Thank you"
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Jason Danta

August 19, 2024

5  out of  5
rating by Jason Danta
"Sam is a wonderful guy to deal with very intelligent super friendly and knows what he's doing"
We responded:
"Thank you for the 5-Star review Jason. Our Team agrees that Sam is wonderful to work with and has been an excellent addition to the Team."
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chris haney

August 14, 2024

5  out of  5
rating by chris haney
"Sam is the Best. If you are looking for great customer service give Sam a call. He is very knowledgeable and helpful."
We responded:
"We love having Sam on our Team and agree that his great customer service skills show how he really cares about his clients. "
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Dani Slone

August 14, 2024

5  out of  5
rating by Dani Slone
"Insurance has always been incredibly confusing for me, but Robin was extremely helpful. She spoke to me in a manner that was respectful, but also at a level that I was able to understand. I felt much more comfortable asking questions once I knew that the person I was with wasn’t judging how much I previously knew about insurance but was focused on helping me learn. If you’re unfamiliar with insurance and nervous to meet with someone to discuss it, I highly recommend going to Jeff Felix State Farm!!"
We responded:
"Thank you, Dani, for such a wonderful review! I agree that Robin and the rest of our Team do an excellent job to help our clients with navigating through some of the complexities of the insurance industry. "
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Dale Wiltse

August 14, 2024

5  out of  5
rating by Dale Wiltse
"What a great insurance company. Every time I have any questions or need something changed they are right there for me. I unfortunately was involved in an accident this year. When I called to tell my agent the first words were “are you ok”. The car was fixed perfectly all the while the agency calling to make sure I knew they were concerned and were on top of the repairs being done. I send as many referrals to them as possible."
We responded:
"Dale, thank you for such a nice review of our Office. We are happy to provide great customer service. Robin, Sam, Toni and I meet each week to see how we can improve, and it feels great to hear our efforts are so appreciated. We thank you for your business and thank you for all your referrals :) "
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mya berger

August 14, 2024

5  out of  5
rating by mya berger
"I will never go anywhere else!! Robin was super helpful and answered all of my questions."
We responded:
"Mya, our Team wants to thank you for your 5-Star review. With over 50 years of combined experience in the insurance industry, we feel getting answers from a real person rather than some online chat bot is how it should be. "
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Michele Munch

August 13, 2024

5  out of  5
rating by Michele Munch
"Absolutely, wonderful customer service…Robin, Toni and Jeff are very helpful and always willing to help out and also get you your answer right away. Highly recommend this insurance office!"
We responded:
"Hi Michele, thank you for taking the time to review our Office. We really do appreciate it, and we are happy to hear you are pleased with our service!"
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leah maxwell

August 13, 2024

5  out of  5
rating by leah maxwell
"My State Farm office was amazing during my claim process. Toni went above and beyond to get me answers and communicated with my adjuster for me when I needed help. I love when I call there and they are all so pleasant when answering my calls, always taking the time to say hello and call by your first name like you are family. What a rare little gem I found in them!!!"
We responded:
"Leah, thank you for such a wonderful review. I feel so blessed to have such a great Team!! We really do care for our customers and want them to have the best experience possible. It's so nice to hear our efforts are appreciated. "
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Olivia Paulson

August 13, 2024

5  out of  5
rating by Olivia Paulson
"This is an incredible office!! They make the daunting world of insurance so simple. Robin and Toni are the kindest women ever and are always quick to respond with any questions I have. Also, Sam was a great help in getting me a quote for my household and was such a joy to work with! Jeff has cultivated an amazing team at this office!"
We responded:
"Olivia, I agree that our team is exceptional! We foster a supportive environment and enjoy each other's company. We genuinely appreciate your effort in evaluating our office. We value feedback from our clients and it's heartwarming to know that our dedication is recognized."
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John David

July 27, 2024

5  out of  5
rating by John David
"Although things started out bumpy, I have to say that I have been very satisfied with Jeff's team as the years have passed.. going on 3 yrs of having auto and home owners with state farmers and in turn, 3 years of communication with the group.. very much appreciate the great service over these past few years.."
We responded:
"Dear John, Thank you for sharing your positive experience with our Office. It's great to hear that despite a bumpy start, you have been satisfied with their service over the past three years. Building trust and strong communication with an insurance provider is important, and it's wonderful that you feel they have delivered on that front. If there's anything specific you would like assistance with or any questions you have regarding your insurance needs, please don't hesitate to let me know. I'm here to help! Warm regards, Jeff Felix State Farm Agency"
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Kelli

February 16, 2024

1  out of  5
rating by Kelli
"Revise for a second time: this place is a circus ran by monkeys , every month my car insurance is different then this month it went from 254 when she said it would stay that way but this month it’s 360 . . That’s crazy for one person to pay and I’m not young either . State Farm is a joke I found a much better rate through someone else and will never go back to State Farm ever, they wouldn’t even get one star if I didn’t have to choose it to leave a review, I am extremely disappointed in this business, they do not try to help you, or work with you, they can’t even come up with the reasons why your car insurance keeps going up 4 times in the same year? Except “ that parts and labor are going up in our economy”. What kind of response is that? I’ve left Jeff several emails and he never gets back with you and I also let him know I was coming into the office and of COURSE he wasn’t there to help either. When Connie brewer was there I never had these problems. Been a long time customer of over 22 years and I have finally come to the conclusion that’s it’s time to look elsewhere. A disgrace to earth in my eyes on wanting to help your loyal long time customers that were there before you."
We responded:
"Kelli, we are sorry to see you gave us a 1-Star Review after being with the Office for 22 years. We do have all the copies of the emails that we've responded to your inquiries on. Also, included in those emails are responses from you thanking our Office for getting back to you and helping you. Our Office has weekly Staff Meeting were we stress the importance of getting back with people promptly and same day. The last email that we responded to your inquiry on, we see that your premium went up .55 cents per month from the previous 5 months. We understand that at your most recent renewal your premium did go up $4.51 and, as always, we will continue to make ourselves available for appointments to discuss but appointments do have to be properly confirmed with our Office."
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Cathy Escobedo

November 8, 2023

5  out of  5
rating by Cathy Escobedo
"Thank you for helping us with this project. Your office is caring and went over and above and beyond!! Call Jeff Felix for your insurance needs!!"
We responded:
"Cathy it was nice to meet you and thank you for giving me a tour of the home. We really appreciate your feedback on how we are doing. We hope Karen is doing better. Please let us know if we can help with anything else. "
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Bradley Lawrence

October 4, 2023

5  out of  5
rating by Bradley Lawrence
"Friendly professional very helpful clean place"
We responded:
"Brad, thank you for the 5-Star review. We are happy to hear your feedback!"
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Jennifer Farley

September 2, 2023

5  out of  5
rating by Jennifer Farley
"Been with them for years and as always they are amazing."
We responded:
"Thank you Ariel! We appreciate the 5-Star Review1 Jeff Felix"
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Blake Johnson

January 6, 2023

5  out of  5
rating by Blake Johnson
"Roxanne was absolutely amazing!!!!!"